Grab called out for giving two low-value vouchers instead of a refund; company initiates measures to avoid recurrence

Mary Alavanza
Wed, 17 Jul 2024 12:10:13 +0000
In the Hood, complaint, grab, refund

SINGAPORE: A recent incident involving Grab has ignited backlash from Singaporean customers. It began when a Singaporean took to social media to complain about Grab being “into yet another money-grabbing opportunity” as he shared about a voucher incident after a merchant got his order wrong. He noted that from experience, “Grab gives the refund in …